Terms and Conditions
1. Booking and Payment
- Reservation: A booking is confirmed only upon receipt of a non-refundable deposit, as specified in the booking confirmation.
- Payment: The balance of the total accommodation cost is due on or before check-in, unless otherwise specified.
2. Cancellation and Refund Policy
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Cancellations made within 30 days of check-in:
If you cancel your reservation more than 30 days before your scheduled check-in date, you'll receive a full refund, minus a $250 service fee. -
Cancellations made within 14-30 days of check-in: If you cancel your reservation between 14 and 30 days before your scheduled check-in date, you'll receive a 50% refund of the total booking amount.
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Cancellations made within 14 days of check-in: If you cancel your reservation within 14 days of your scheduled check-in date, unfortunately, you won't be eligible for any refund, and the full booking amount will be retained.
3. Check-in and Check-out
- Check-in time is 3pm. Early check-in may be accommodated, notice will be provided one day in advance.
- Check- out time is 10am.
- Upon departure we kindly ask that the property is left neat and tidy.
- All dishes are washed and put away.
- All rubbish removed.
4. Maximum Occupancy
- The number of guests must not exceed the maximum occupancy specified for the accommodation.
5. House Rules
- Guests are expected to comply with all house rules provided by the accommodation provider.
- Guests are responsible for all damages caused to the accommodation and its contents during their stay.
- Pets are not allowed at any of the properties.
- Smoking is strictly prohibited inside the accommodation or on the balconies. A cleaning fee of $250 will be charged for violation of this policy.
6. Liability
- The accommodation provider is not liable for any loss, damage, or theft of guest property.
- The accommodation provider is not responsible for any personal injuries that occur on the premises.
7. Termination
- The accommodation provider reserves the right to terminate the stay if guests violate these terms and conditions.
8. Privacy
- The accommodation provider adheres to a privacy policy, which can be reviewed on our website.
9. Agreement
- By making a reservation, guests acknowledge that they have read, understood, and agree to abide by these terms and conditions.
